Information We Collect

If you reach out for corporate floral arrangements or gift services, we collect information you choose to share. This encompasses your name, company name, email, phone number, delivery locations, and particular specifications for your floral requests. Payment details are collected at checkout, though processing is handled securely by our payment partners.

For business clients, we might obtain extra business data like company registration details, preferred delivery times, and budget constraints to tailor our service to your needs.

Our site automatically gathers technical details when you visit, such as your IP address, browser, device information, and navigation patterns. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We mainly use your information to complete orders and deliver top-notch customer service. This covers order processing, coordinating deliveries, crafting bespoke arrangements per your specifications, and staying in touch about your service needs.

We also analyze data to enhance our offerings and the overall website experience, helping us identify which corporate floral services are most beneficial to our clients and how we can better support the business community in United Kingdom

Information Sharing and Disclosure

Neat Even Hollow values your privacy and does not sell personal data to others. Information is shared only as needed to deliver our services or when required by law.

We may disclose essential data to trusted service partners who assist in running our operations, such as delivery partners, payment processors, and tech service providers. These partners are bound by contracts to safeguard your data and use it solely for the services they perform for us.

We may disclose data when required by law, a court order, or government request, and also to protect our rights, property, safety, or the safety of customers and staff.

Data Security Measures

We regard the protection of your personal data as a priority and apply suitable technical and organizational safeguards to shield it. This involves secure data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is completely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, modify, erase, or limit the way your personal information is used.

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose collected.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember preferences and measure site performance.

You can adjust cookie settings in your browser. Some cookies may be essential for site functionality if disabled. For full details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Neat Even Hollow and this site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will revise the "Last Updated" timestamp at the top of this document.

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.